The site works toward WCAG 2.1, the Web Content Accessibility Guidelines, at conformance Level AA. In practice that means meaningful HTML structure, headings in a sensible order, alt text on images, form labels that stay in view, text that stands out clearly from its background, and pages that adapt to small screens or to zooming. FAQ answers are printed in full rather than tucked inside expanding panels.

The cost calculator and wet-basement checker respond fully to keyboard input, from the first question to the result. Readers who would rather skip the tools will find the same material written out on the cost guide and service pages.

Some gaps may remain. Should a button refuse keyboard focus or a label go unread by a screen reader, describe it through the contact form, and name the page. The page name and a line about the problem are all that's needed.

Pages are checked for accessibility before they are published and again after changes. Michigan law governs this statement.