Basement Waterproofing Royal Oak MI refers and advertises, free of charge, for homeowners in Royal Oak, MI and nearby Oakland County cities. This page explains how to raise a concern about the site itself, and where a complaint about a contractor belongs.
If something went wrong on the site's side, whether a request seemed to reach the wrong place, your details were mishandled or a page has an error, write through the contact form. Give your name, your town, roughly when the request went in and what went wrong, and the concern will be looked into and answered.
Because no basement contract ever includes this site as a party, it has no power to settle a disagreement between you and a contractor. Take any problem with the work, the price or the paperwork to the contractor first, in writing, and keep a copy for yourself.
If that goes nowhere, public offices take complaints. For consumer complaints, reach the Consumer Protection team in the Michigan Attorney General's office: 517-335-7599, or 877-765-8388 toll-free. Licensing questions go to LARA, and a contractor's license status can be checked on LARA's online license verification, lara.michigan.gov/colaLicVerify. For permits at a Royal Oak address, contact the City's Building Department at 248-246-3210. In Clawson, MI, Madison Heights, MI, Ferndale, MI, Huntington Woods, MI or Berkley, MI, contact that city's own permit office.
Please also let the site know if a contractor you heard from through it treated you badly. A report like that can't force a refund or decide a dispute, yet it does count when the site weighs whether a business keeps advertising here.
Michigan law governs this complaints policy.